These Terms and Conditions ("Terms") establish a legally binding contract between COMPANY ("Company", "We", "Us", "Our") and you ("You", "User"). This agreement governs all aspects of your interaction with cs2skinsbay.com ("Website") and our services, specifically the resale of Steam-supported virtual items ("Products") for computer games, including but not limited to virtual weapons, skins, and related digital assets.

Your continued access to and use of the Website, whether or not you purchase Products, constitutes your explicit acknowledgment that you have read, comprehended, and agreed to be bound by all provisions contained within these Terms.

These Terms are complemented by our Privacy Policy ("Policy"), which outlines our protocols and practices for processing your personal data in connection with Website usage and Product transactions.

Access to the Website and Products is restricted to individuals aged 18 or older. Any use by persons under 18 requires direct oversight and authorization from a parent or legal guardian. We advise parents and guardians to actively monitor their children's online activities on our platforms.

Account creation constitutes your confirmation that you: (1) are at least 18 years old and legally eligible to use our services, or (2) have obtained proper parental or guardian consent for Website access and Product purchases.

The Website and all its content, including but not limited to code, interface, texts, images, animations, design, icons, audio, video, trade names, and other elements ("Website Content") are protected by worldwide intellectual property laws. All rights to the Website Content are owned or licensed exclusively by the Company.

You receive a limited right to access and use the Website Content for personal, non-commercial purposes only. Any reproduction, modification, distribution, republication, downloading, or creation of derivative works is strictly prohibited without our prior written authorization.

Product-specific intellectual property rights are addressed separately within these Terms.

When accessing or using the Website, with or without Product purchase, you must not:

• Use the Website for purposes beyond its intended function.
• Violate any laws, regulations, these Terms, or our Privacy Policy.
• Attempt to overload, damage, or disrupt the Website or its connected networks.
• Exploit Website vulnerabilities or bugs for unauthorized access.
• Duplicate or modify the Website software.
• Deploy unauthorized automated systems to access or extract Website content (including spiders, bots, scrapers).
• Violate intellectual property rights, including copyrights and trademarks.
• Impersonate other users or create multiple accounts.
• Use the Website fraudulently or against Company interests.
• Create multiple user accounts.

The Company reserves all legal rights to pursue damages or other remedies under these Terms and applicable law.

You must have an individual account to purchase Products on the Website. Account creation requires signing in through your Steam account (Valve Corporation). You are bound by Steam's legal documents, though we operate independently from Valve Corporation and Steam.

Upon Steam authentication, we automatically create your Website Account for purchasing Products, managing your balance, and viewing purchase history. Each Steam account is limited to one Website Account.

Account registration via automated methods or bots is prohibited. Account sharing is not permitted unless explicitly authorized.

By signing in, you grant us access to certain Steam account information, including your public Steam profile and virtual items inventory. Please refer to our Privacy Policy for details on data processing.

You are solely responsible for:

• Maintaining Account security and password confidentiality
• Restricting Account access
• All Account activity on the Website

We are not liable for losses arising from your failure to protect your password or Account. Report any suspected unauthorized access immediately.

We retain the right to suspend Accounts involved in suspicious, fraudulent, unfair, or harmful activities.

To delete your Account, submit a request through our "Contact Us" feature.

We provide Steam-compatible virtual items for computer games. Products and their prices are listed on the Website. While we strive for accuracy in product descriptions, we cannot guarantee they are always accurate, complete, reliable, current, or error-free.

We reserve the right to modify our product offerings and prices without prior notice based on business requirements.

The Products are intellectual property owned by Valve Corporation, its affiliates, and counterparties, protected by worldwide copyright and trademark laws. Purchasing Products does not transfer any intellectual property rights to You.

You receive a limited right to use Products solely as in-game assets, unless otherwise specified in these Terms or permitted by intellectual property owners. Any modification or alternative use of Products would infringe upon the intellectual property rights of Valve Corporation, its affiliates, and counterparties.

To purchase Products, select your desired item and complete payment through our third-party payment processors. This Website does not collect payment information such as credit card details; we only receive payment confirmation notifications.

You are responsible for complying with all applicable tax laws, including reporting and paying any taxes related to Product purchases through the Website.

We will upload purchased Products to Your Account within 24 hours of receiving payment confirmation. You may then transfer the Product to Your Steam user account.

We have no obligation to fulfill purchases if payment is declined or fails through available payment methods.

Products are classified as digital content not supplied on tangible media under Directive 2011/83/EU. By purchasing Products, you waive your right of withdrawal, and Products cannot be returned per article 16(m) of Directive 2011/83/EU.

For Product issues, contact us immediately. We provide a 24-hour guarantee for Products that show errors upon Account upload or differ from purchased items.

Users can add funds to their cs2skinsbay.com, account in specific denominations (e.g., 10, 25, 50). These funds are then used to directly purchase in-game items from the site.

Refunds are generally not available for funds used in part or for any items purchased. Refunds may be considered only if the deposit issue originated from an error on our end.

To purchase items on cs2skinsbay.com, you must have a public Steam inventory, a correct trade link, and active Steam Guard enabled via email or mobile authenticator.

Purchases can only be made using your available balance. To buy an item, simply select it in the Skins Market and click "Buy." The necessary funds will be automatically deducted from your balance. Please ensure you have sufficient funds before making a purchase.

To add funds to your balance, click on your current balance and select "Add funds." Choose your preferred payment method, deposit amount, and enter your credit card details. Your balance will be updated within a few minutes if the transaction is successful.

cs2skinsbay.com, does not charge any commissions on fund deposits. However, the payment amount may appear slightly higher due to currency conversion rates applied by the payment system.

You can add funds using any currency. During the payment process, your currency will be automatically converted to the cs2skinsbay.com, balance currency, enabling seamless transactions.

According to our site's rules, refunds are typically granted only if no funds have been spent from the deposited amount. In such cases, please contact our technical support via email ([email protected]) with your account details. Refunds usually process within 5 business days, although some payment methods may take longer. If you haven't received your refund within 5 days, please contact us for further investigation.

Withdrawals from your account generally take up to 5 business days to complete. Delays may occasionally occur during the withdrawal process.

We prioritize platform security through a selective Know Your Customer (KYC) process designed to prevent illegal activities like fraud and money laundering.

Our KYC verification may be triggered when users:

• Execute high-value transactions that significantly deviate from typical platform usage
• Demonstrate unusual account activity, including rapid trading, frequent large withdrawals, or irregular behavioral patterns
• Operate multiple accounts in ways that suggest potential platform abuse
• Use unverifiable payment methods or trigger security monitoring systems
• Become involved in third-party transaction disputes
• Show indications of illegal activities or Terms of Use violations

When selected for KYC verification, you must submit:

• Government-issued identification (passport or national ID)
• Proof of current residential address (utility bills, bank statements)
• Verification of payment method ownership
• Additional documentation to ensure regulatory compliance

Failure to provide requested verification documents may result in:

• Temporary account suspension
• Fund freezing
• Transaction processing denial

We handle all KYC-related information confidentially, using it exclusively for identity verification and legal compliance. Your privacy and data security remain our primary concern.

By using CS2SKINSBAY, you acknowledge and accept these KYC requirements as essential safeguards for platform integrity and user protection.

Your privacy is important to us. We process personal data lawfully, fairly, and transparently. Detailed information is available in our Privacy Policy.

Governing Law and Dispute Resolution These Terms, Privacy Policy, and all related agreements are governed by the laws of the Republic of Cyprus. Any disputes fall under the exclusive jurisdiction of Cypriot courts.

We encourage direct communication to resolve issues. If negotiations fail and you believe your consumer rights are violated, you can:

• Use the European Commission's Online Dispute Resolution platform (http://ec.europa.eu/consumers/odr/)
• Explore country-specific dispute resolution platforms

The Company may modify, amend, and update these Terms, with updates posted on the Website. Please check the last effective date of changes. Continued use of the Website after an update indicates acceptance of the current Terms.

If any provision is found unlawful, void, or unenforceable by a court, that provision may be severed without affecting the validity and enforceability of the remaining Terms.

The Website may contain links to third-party websites outside the Company's control. The Company is not liable for third-party website content, actions, omissions, advertisements, or sponsorships. Hyperlinks are provided for informational purposes only, and you use them at your own risk.

The Company, including its owners, affiliates, contractors, and agents, shall not be liable to You or any third party for any direct or indirect damages, including but not limited to lost profits, lost business opportunities, special, consequential, exemplary, or incidental damages arising from or related to Your use of or access to the Website or purchase of Products.

This limitation of liability does not apply to damages resulting from our own gross negligence, intentional misconduct, or unlawful actions. Furthermore, this section does not limit or alter any consumer rights that cannot be limited or altered under applicable law.

The total aggregate liability of the Company shall not exceed the greater of: (1) the total amount You have paid to us in the twelve (12) months immediately preceding the incident giving rise to the claim, or (2) EUR 200.

THE WEBSITE, WEBSITE CONTENT, AND PRODUCTS ARE PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT ANY GUARANTEES OF CONTINUOUS SERVICE, ACCURACY, OR RELIABILITY. WE MAKE NO WARRANTY THAT THE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED. YOUR USE OF THE WEBSITE MAY NOT YIELD SPECIFIC INTENDED RESULTS.

THE COMPANY RESERVES THE RIGHT TO MODIFY ANY INFORMATION ON THE WEBSITE WITHOUT PRIOR NOTICE. WE CANNOT GUARANTEE THAT FILES OR DATA DOWNLOADED FROM THE WEBSITE WILL BE FREE FROM VIRUSES, CONTAMINATION, OR DESTRUCTIVE FEATURES. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

FURTHERMORE, WE DISCLAIM ALL LIABILITY FOR ANY ACTS, OMISSIONS, OR CONDUCT OF THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE WEBSITE. YOU ACCEPT FULL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND ANY PRODUCT PURCHASES. IF YOU ARE DISSATISFIED WITH THE WEBSITE OR ITS CONTENT, YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THE WEBSITE AND ITS CONTENT. THIS LIMITATION OF RELIEF CONSTITUTES AN ESSENTIAL PART OF THE AGREEMENT BETWEEN THE PARTIES.

ADDITIONALLY, WE ASSUME NO RESPONSIBILITY FOR THE CORRECT, ERROR-FREE, OR UNINTERRUPTED OPERATION OF ANY SERVICES PROVIDED BY VALVE CORPORATION, INCLUDING BUT NOT LIMITED TO STEAM.

For inquiries or complaints regarding the Website, please contact our support team via email at [email protected],. We are committed to providing timely responses and will make commercially reasonable efforts to address your concerns promptly.